The protection of your personal data and your privacy is important to us. For this reason, we inform you in the following about our handling of your personal data, in particular the type, scope and purpose of the processing of personal data as well as the data protection claims and rights to which you are entitled. When we speak of data or personal data in the following, we mean all information by which you can be directly or indirectly identified as a person.
1. WHO IS RESPONSIBLE FOR DATA PROCESSING?
Responsible for data processing is:
SPRINGER Maschinenfabrik GmbH
Hans-Springer-Straße 2
A-9360 Friesach / Kärnten
Phone: +43 4268 2581 - 0
Fax: +43 4268 2581 - 45
E-mail: office(at)springer.eu
2. FOR WHAT PURPOSES AND ON WHAT LEGAL BASIS ARE YOUR DATA PROCESSED?
We process your personal data in accordance with the provisions of the data protection law (in particular the General Data Protection Regulation (GDPR) and Data Protection Act (DSG) as amended).
2.1. FULFILLMENT OF THE CONTRACT
We process your personal data to handle enquiries and orders and, within the framework of the web shop, to process your orders and manage your customer account. To use the web shop, you must submit a registration request on our website as a new customer or log in to the web shop as an existing customer.
For this purpose, the following personal data can be processed: Title, first and last name, address, e-mail address, telephone number and company name.
The legal basis for the processing is the performance of a contract or the implementation of pre-contractual measures pursuant to Art. 6 (1) (b) GDPR.
2.2. ACCOUNTING AND LOGISTICS
We process your personal data for the handling of our internal accounting and the necessary logistics.
For this purpose, the following personal data can be processed: Title, first and last name, contact information, function, power of representation and business cases processed.
The legal basis for the processing is the fulfilment of a legal obligation pursuant to Art. 6 (1) (c) GDPR.
2.3. DIRECT MARKETING
We process your personal data for our advertising purposes. In this way, you will receive interesting information about our activities, products and offers by post.
For this purpose, the following personal data can be processed: Title, first and last name, address and e-mail address.
The legal basis for the processing is the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
As the processing of personal data is for direct marketing purposes, you have the right to object at any time pursuant to Article 21 (2) GDPR (see point 5.4. second paragraph).
2.4. CUSTOMER SURVEY
We process your personal data as part of customer satisfaction surveys to determine the quality of our products and services.
For this purpose, the following personal data can be processed: Title, first and last name, address and e-mail address.
The legal basis for the processing is the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
As personal data is processed for customer surveys, you have the right to object at any time pursuant to Art. 21 (2) GDPR (see point 5.4. second paragraph).
2.5. JOB APPLICATIONS
We process your personal data to check the applications we receive. This includes the processing of the specific application as well as the inclusion in our evidence list in order to be able to inform you if a position suitable for your application becomes available.
For this purpose, the following personal data can be processed: Title, first and last name, address, e-mail address, telephone number, date of birth, CV incl. submitted documents (certificates etc.).
The legal basis for the processing is the fulfilment of a contract or the implementation of pre-contractual measures pursuant to Art. 6 (1) (b) GDPR or the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR.
If the processing is based on the safeguarding of our legitimate interest, you have the right to object at any time pursuant to Art. 21 (1) GDPR (see point 5.4. first paragraph).
2.6. SCHOOL PROJECT
We process your personal data for the organisation of school projects if you have participated or are participating in a school project in cooperation with SPRINGER.
For this purpose, the following personal data can be processed: Name and contact details of teachers, name and contact details of pupils, project-related data and assessments.
The legal basis for the processing is the fulfilment of a contract or the implementation of pre-contractual measures pursuant to Art. 6 (1) (b) GDPR or your consent pursuant to Art. 6 (1) (a) GDPR.
2.7. SALESVIEWER
We use the web analytics system SalesViewer on our website to increase our leads and analyse the businesses that visit our website.
The web analytics system uses a javascript-based tracking code to collect company-related data (e.g. name, origin and industry of the visiting company). The online identifier of the website visitor is encrypted via a non-reversible one-way function (so-called hashing) and pseudonymised after a pre-selection via which private accesses are filtered out. Visitors to the website can therefore not be identified personally.
By using the opt-out cookie, you will no longer be tracked by the web analytics system in the respective browser. The opt-out can be set at the following URL: https://www.salesviewer.com/opt-out.
If personal data are processed, the legal basis for the processing is the safeguarding of our legitimate interest pursuant to Art. 6 (1) (f) GDPR. In this case, you have the right to object at any time pursuant to Art. 21 (1) GDPR (see point 5.4. first paragraph).
2.8. CHATBOT
We use a chatbot on our website based on the OpenAI API to provide service and assistance functions and to answer your questions about our offerings.
When using the chatbot for service and assistance functions, the following personal data may be processed: IP address, user data and personal and communication data entered by you. This data is not passed on to third parties.
The legal basis for processing in the context of service and assistance functions is the fulfilment of a contract or the implementation of pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR. Any further processing that is not covered by the service and assistance functions is carried out on the basis of the protection of our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR.
If the processing is based on the protection of our legitimate interest, you have the right to object at any time in accordance with Art. 21 para. 1 GDPR (see point 5.4. first paragraph).
3. WHO RECEIVES YOUR DATA?
3.1. Within SPRINGER Maschinenfabrik GmbH, only those departments or employees will receive your data that require it for processing for the corresponding purposes. As a matter of principle, your personal data will not be passed on to third parties or other data controllers.
3.2. Processors commissioned by us (IT service providers and print service providers) receive your data insofar as they require the data to fulfil their respective tasks. All processors have been carefully selected and take appropriate technical and organisational measures to ensure that your data is processed in accordance with data protection obligations and that your rights are protected. In particular, the processors are not permitted to use your personal data for their own purposes.
4. HOW LONG WILL YOUR DATA BE STORED?
4.1. We process your personal data for as long as it is necessary to achieve the respective purposes and, in addition, in accordance with the statutory storage and documentation obligations, which result, inter alia, from the Austrian Commercial Code (UGB), the Austrian General Civil Code (ABGB) and the Austrian Federal Fiscal Code (BAO).
4.2. In general, your data will therefore be deleted after complete processing of the contract, withdrawal of your consent or your objection, unless the storage is necessary for the fulfilment of a legal obligation or for the establishment, execution or defence of legal claims. For example, data in the form of application documents are usually deleted after seven months. Further processing will only take place if you have expressly consented to the further use of your data or if we have reserved the right to further data processing that is permitted by law.
4.3. It is possible that instead of deletion, the data is anonymised. In this case, any reference to a person is irretrievably removed, which is why the deletion obligations under data protection law no longer apply. In this case, no personal reference can be restored.
5. WHAT RIGHTS DO YOU HAVE?
5.1. RIGHT OF ACCESS
Within the scope of the applicable legal provisions, you have the right to request confirmation at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to receive information about this personal data free of charge (e.g. purposes of the processing, categories of personal data concerned and recipients).
5.2. RIGHT TO RECTIFICATION
You have the right to demand the rectification of your incorrect personal data without delay.
5.3. RIGHT TO ERASURE
You have the right to have your personal data erased immediately under certain circumstances. Such right to erasure exists, for example, if (i) your data is no longer necessary for the purposes for which it was collected or otherwise processed, (ii) your personal data has been unlawfully processed, (iii) the data processing is based on your consent and you withdraw your consent or (iv) you object to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for processing your personal data. You also have a right of erasure if you object to processing for the purpose of direct marketing.
You do not have the right to erasure if one of the exceptions in Art. 17 (3) GDPR applies. This is the case, for example, if the processing is necessary to fulfil a legal obligation under EU or Austrian law (e.g. statutory duty to preserve records) or to establish, exercise or defend legal claims.
5.4. RIGHT TO OBJECT TO DATA PROCESSING
If the data processing is necessary for the purposes of our legitimate interests, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. The respective legal basis on which processing is based can be found in this Privacy Policy. If you object, your personal data will no longer be processed unless we can demonstrate legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves for the establishment, exercise or defence of legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing.
5.5. RIGHT TO WITHDRAW CONSENT
If the data processing is based on your consent pursuant to Art. 6 (1) (a) GDPR, you have the right to withdraw your consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
5.6. RIGHT TO DATA PORTABILITY
You have the right to receive your personal data, which we process automatically on the basis of your consent or in fulfilment of a contract, to you or to a third-party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as this is technically feasible.
5.7. RIGHT TO RESTRICTION OF PROCESSING
You have the right to request the restriction of the processing of your personal data. The right to restriction of processing applies in the following cases:
If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data for the purposes of the processing, but you need it to establish, exercise or defend legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
If you have objected to processing pursuant to Art. 21 (1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data shall - with the exception of storage - only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State.
5.8. RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY
If you believe that the processing of your personal data violates data protection laws or your data protection rights have otherwise been violated in any way, you can lodge a complaint with the supervisory authority. In Austria, the Austrian Data Protection Authority (DSB) is responsible.
You can reach the DSB as follows:
Barichgasse 40-42
1030 Wien
phone: +43 1 52 152-0
e-mail: dsb@dsb.gv.at
COOKIE POLICY
Our website uses "cookies". These are small text files that are stored either temporary for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your website visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.
In some cases, third-party cookies may also be stored on your terminal device when you visit our website (third-party cookies). These enable us or you to use certain functions of the third-party provider and cannot be read by us.
Cookies have various functions. Many cookies are technically necessary, as certain functions of the website would not work without them. Other cookies are used to evaluate user behaviour or to display advertising.
If cookies are used and these do not guarantee basic functionalities of our website or the optimised presentation of our offer, the data processing is based on your consent.
Within the framework of a consent management ("cookie banner"), we offer you the possibility to decide yourself about the setting of cookies on our website. You can revoke your consent at any time by calling up the cookie banner.
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